Wink Hub 2 is the world’s first smart home hub created for the mainstream consumer. With industry-leading smart home protocol support, enhanced connectivity features, and a sleek design, Wink Hub 2 brings hundreds of products from best-in-class brands together for a simple, intuitive experience.

Wink Hub 2 builds on the foundation of the original Wink Hub with new updates making it faster, easier to setup, and more secure, plus expanded support for more smart home products. For more information, check out this comparison chart.

Yes! When you have multiple Wink Hubs connected to your Wink account, simply choose which Wink Hub you would like to use during pairing.

You can continue to use the Wink Hub in conjunction with Wink Hub 2. You can also easily transfer all of your smart products, automations, and personal settings from the original Wink Hub to Wink Hub 2. It all takes place in the Wink app in a matter of minutes. See our transfer instructions for more information on this!

The Ethernet cord enables a smoother, more reliable network connection. You can also connect Wink Hub 2 through Wi-Fi, however, we do recommend using the included Ethernet cord to ensure an optimal internet connection.

Wink Hub 2 supports Bluetooth LE, Kidde, Lutron Clear Connect, Wi-Fi, Z-Wave, and Zigbee. A Thread-capable has also been included for future support.

The Wink Shortcuts channel on IFTTT enables you to activate Wink Shortcuts through IFTTT triggers while Alexa allows you to control your smart home with your voice. You can find more information about Wink + Echo at echo.wink.com

In most cases, yes! The Wink Hub and Hub 2 have options for generic Z-wave and generic Zigbee Wave devices. However, for the best compatibility and 100% confirmed functionality, it's recommended you use Wink-certified products. We work with these partners to design the app experience, complete testing, and cross-train our customer support teams to ensure a smooth experience.

Yes, you can share devices while maintaining control of your own Wink account. Make sure that you and the person you are sharing with have confirmed your Wink accounts. This is done by clicking the link in the email from Wink after you initially create your account. You will be sharing control of an individual Wink Hub. From the Wink Hub page within the Wink app, tap the three blue dots in the upper right corner and tap the name of your Hub in the side menu. Then tap "Add a user". You can also share devices separately by accessing their individual settings page and adding a user.

Should a power outage occur in your home, all of your products should reconnect automatically when your power and Internet connection is restored. Sometimes the Hub will reboot before your Wi-Fi network is active again. In this case, unplugging and replugging will usually get things reconnected. If this does not work, try restarting your wireless router while the Hub is off then power the Hub back on once the router has rebooted. Also, Wink Devices such as door locks use batteries and can always be used manually if the power or Internet goes out.

Wink Hub 2 uses a new hardware based feature called secure boot. Secure boot ensures that only software created by Wink can run on your hub. This makes it nearly impossible for hackers to run malware or compromise the integrity of your hub.