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Product Support
Carrier® Côr™ Thermostat
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Requirements:
  • Carrier® Côr™ Thermostat
  • Carrier® Côr™ Thermostat app and Côr™ account
  • Wink app (latest version)
  • Apple® smartphones & tablets (tablets use iPhone app) or Android™ device
  • 24V Heating and Cooling System
Product FAQ
What features are available for the Carrier Côr™ Thermostat within the Wink App?
The Wink App will allow you to adjust temperature set points, operating mode, fan mode and Touch-N-Go pre-programmed profiles. You can also check the current indoor and outdoor temperatures and current humidity levels, in addition to adjusting humidity settings, fan air circulation and thermostat units. This thermostat can also be used in Wink Robots and Schedules.
What type of heating/cooling systems are compatible with the Carrier® Côr™ thermostat?
The Carrier® Côr™ thermostat supports up to 2 stages of heating and cooling for conventional systems with 2 additional stage of auxiliary heating for heat pump systems.
Will the Carrier® Côr™ Thermostat work with millivolt systems?
Millivolt systems, such as a gas fireplace, or with 120/240 volt systems such as baseboard electric heat are not compatible with the Carrier® Côr™ Thermostat.
What is the Touch-N-Go feature?
This features allows you to quickly change between the four default Comfort Profiles that come pre-programmed to your thermostat - Home, Away, Sleep, and Wake.
Can I use Touch-N-Go to change to a custom profile that I’ve created in the Carrier app?
No, the Wink App will only allow you to switch between the four pre-programmed Comfort Profiles.
How many Carrier Côr™ Thermostats can I have on my Wink Account?
There is no limit set on the number of Carrier thermostats you can have on your Carrier or Wink accounts.
Can I group other thermostats with my Carrier Côr™ Thermostat in the Wink App?
Yes you can! You may group the Carrier Côr™ Thermostat with any other brand of thermostat in the Wink app, which will allow you to control multiple areas at once.
Quick Start Guide
Owners Manual
Using Wink
Sign Up
Open the Wink app on your mobile device and log in with your email address and password. If this is your first time using the Wink app, tap Sign Up to create an account.
Add Product
Tap "Add a Product”, then tap “Heating & Cooling”, then tap “Carrier Côr™ Thermostat ”. Follow the instructions in the Wink app.
Register
Before you are able to connect your Carrier Côr™ Thermostat, it must first be installed and registered in the Carrier application. If you have not yet done so, tap “Download Carrier App" in the Wink app and follow the instructions in the Carrier app to register the thermostat. If you have already registered, tap the "I Have An Account" button.
Sign In
Tap the “Connect Now" button, and enter your Carrier login credentials. Congratulations, you are now connected to your Carrier Côr™ Thermostat!
Contact
1-800-227-7437