- Extensive project management experience from Requirements through Conversion phases – have reputation for bringing projects in on time and on budget. Completed 18th PeopleSoft conversion/upgrade project. - Confidently manage technical teams without losing understanding of end-user perspective. - Experienced courseware designer and technical writer for end users in systems software, including over 300 training guides and handouts for PeopleSoft Financials and various desktop and database applications. - Have supported systems end-users since 1982 -- and still speak "English". - B.S.B.A. in Management from Pacific Western University and Certificat Normal from the University of Paris at the Sorbonne.