Owner at Captivate Associates providing Board Level advisory services and non-executive chairman/director services based from London. - Three decades of experience in Technology, Product by Channel and Business Process Outsourcing industries. Served on five Company Boards. - Until recently the head of Outsourcing in Hewitt Europe, with substantial experience on three continents in creating and leading BPO businesses in Hewitt, Exult Inc and Andersen Consulting/Accenture with an emphasis on HRO, Finance& Accounting, Procurement, and Offshore/Nearshore centres. - BPO career preceded by 20 years in Technology with IBM and Digital(DEC), focussing on Sales and Marketing, and Product by Channel, working in most of the countries in Europe. - Now providing advisory services in M&A, Outsourcing and Offshoring - both to Large and Medium size Enterprises and to Private Equity.