Responsibility for effective data exploitation from Teradata Data Warehouse for Vodafone UK. Business Intelligence 3rd party account management e.g. Business Objects Design and implementation of BI learning solutions. Business Intelligence, BusinessObjects upgrades, organisational restructure and effectiveness, business process re-engineering, 3rd party account management. Facilitation of e-learning development and implementation.; Business Intelligence Tools and Education Consultant Vodafone (Telecommunications industry) September 2005 — Present (2 years 5 months) Business Analysis Lead Vodafone UK (Public Company; 10,001 or more employees; Telecommunications industry) November 2002 — July 2003 (9 months) Team management Implemented revised processes and templates across BI analysis teams for peer review, estimates and systems requirements specification. Swift adoption. IS Quality Management representative. Successful ISO9002 accreditation. Principal Business Process Analyst Vodafone Corporate (Public Company; 10,001 or more employees; Telecommunications industry) March 1998 — October 2000 (2 years 8 months) Lead Analyst for Clarify Sales Force Automation programme, using Accenture, 1st implementation within VF. Delivered to plan. Multi-million pound project. Instrumental in review of Sales Order Process. Gaining 10% efficiencies in speed of processing. Systems migrations. Managed business element of network migrations for two Service Providers. Led User Acceptance team. All customer accounts migrated successfully.; Music: Tenor saxophonist and backing singer in an eight piece function band
