James Arnold is a management consultant who advises, writes and speaks about mitigating risks to the most valuable, intangible asset of any organization, its reputation. Through a collaborative process of discovery, he develops effective public relations strategies, organizational structures, operational systems and measurement tools for corporations, nonprofits and government agencies. He has more than 30 years’ experience as a senior marketing and communications executive with political, public affairs and industry trade organizations. Prior to founding his own firm in 1991, he was President of a predecessor firm, Chester Burger & Co., until Mr. Burger’s retirement in 1990. With a team of senior consultants Mr. Arnold has served more than 200 companies of the Fortune 500, as well as large government agencies and major nonprofits. He is a hands-on consultant who has counseled the top management of such diverse organizations as AOL, AARP, American Airlines, American Bar Association, American Century Investments, American Express, Andersen Consulting, Allied-Signal, AT&T—and that’s just the A’s.
