An experienced and flexible professional, with a proven track record of success in Business Analysis and Project & Stakeholder Management gained within the B2B, IT, telecommunications and commercial market sectors. A strong communicator & leader, excels at identifying and building relationships with the key business stakeholders, Results & delivery focused. Significant achievements and experience in business analysis, process re-engineering, project planning, team leadership, software delivery, service delivery, purchasing, operations management, billing system migrations, change management, return on investment, impact analysis & profitability initiatives.